Over half of complaints to FSPO in 2024 related to banking
Just over half (3,404) of the 6,185 complaints made to the Financial Services and Pensions Ombudsman (FSPO) last year were about banking, with customer service and disputed transactions the main reasons for such complaints. Despite this, the 2024 FSPO Complaints Overview says the number of banking complaints was down by 12% on the previous year. […]
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